Client Development Director

For our client, we are seeking a Client Development Director to join the team of a leader in the Media space.

This role will own strategic account development and client growth efforts across live entertainment relationships, with a strong focus on revenue expansion, renewals, and customer experience.

You will partner closely with internal leadership and cross-functional teams to strengthen client satisfaction, improve service delivery, and identify new business opportunities.

The ideal candidate brings deep experience in live event account management, digital media trends, and consultative sales execution in a fast-moving, customer-facing environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $136,000 – $170,000 annually

Responsibilities

• Act as the voice of the customer, collaborating with internal leaders to enhance client experiences
• Develop and implement an account management strategy to maximize revenue and client renewals
• Create strategies to upsell products and services to existing clients, tracking results for optimization
• Conduct regular strategic account reviews to assess client needs and sales trends
• Monitor service levels to ensure compliance with SLAs and client satisfaction
• Identify new business opportunities and lead the client acquisition process
• Maintain accurate client data in Salesforce and report on competitor activities

Qualifications

• 10-12 years of experience in live entertainment, with a focus on account management and development
• BA/BS in Business, Marketing, or a related field, or equivalent experience
• Experience with live event ticketing or real-time inventory management systems
• Strong presentation and project management skills
• Proven track record of exceeding sales targets
• High-level knowledge of digital media and industry trends
• Strong proficiency in Microsoft Office Suite, especially Word, Excel, and PowerPoint

Benefits

• Comprehensive health benefits including medical, vision, dental, and mental health support
• Generous paid time off, including holidays, sick time, and personal days
• 401(k) program with company match and stock reimbursement options
• Family support programs including caregiver leave and baby bonuses
• Career development programs, tuition reimbursement, and student loan repayment assistance
• Volunteer time off and crowdfunding match opportunities

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.