Client Director

Who you are

• Proven experience managing and growing strategic relationships with Mobile Network Operators or similar enterprise customers
• Demonstrated success delivering business development and sales targets within the telecommunications sector
• Experience leading complex commercial and contractual negotiations through to successful conclusion
• Strong understanding of telecoms infrastructure, connectivity solutions and network technologies
• Experience navigating formal procurement, bid and RFP processes
• Ability to engage, influence and present confidently at Executive, C-suite and Board level
• Degree qualified or equivalent professional experience
• Experience selling solutions such as DAS, fibre, Wi-Fi, wireless infrastructure, systems integration or related connectivity services
• Strong understanding of commercial models, contract structures and financial business cases
• Familiarity with engineering, project delivery and telecom deployment environments
• We're looking for someone who can:
• Build long-term trusted customer relationships
• Translate complex customer requirements into commercial opportunities
• Influence senior stakeholders internally and externally
• Balance strategic thinking with hands-on execution
• Collaborate effectively across multiple functions
• Negotiate confidently while maintaining a partnership mindset
• Deliver results in a fast-paced, target-driven environment

What the job involves

• As Client Director, you'll be accountable for the commercial success and growth of your portfolio of Mobile Network Operator customers
• Developing and executing account growth strategies to achieve revenue and Total Contract Value (TCV) targets
• Leading commercial discussions and contract negotiations with Mobile Network Operators on behalf of Boldyn
• Building trusted relationships with customer executives and senior stakeholders, positioning Boldyn as a strategic partner
• Identifying, shaping and converting new business opportunities across our connectivity portfolio
• Leading high-value customer meetings, workshops and executive engagements to align customer needs with Boldyn's solutions
• Creating and maintaining robust account plans that support both short and long-term growth objectives
• Managing opportunity pipelines through Salesforce, ensuring accurate forecasting and visibility
• Collaborating closely with Engineering, Finance, Legal, Operations, Marketing and Delivery teams to ensure successful customer outcomes
• Driving commercial governance, sales process consistency and service excellence
• Championing a customer-first culture focused on long-term partnerships and exceptional customer satisfaction
• You'll be measured on:
• Achievement of annual revenue and TCV targets
• Growth and quality of sales pipeline
• New business development and contract wins
• Commercial performance and strategic account development
• Customer satisfaction and relationship strength
• Effective sales governance and CRM management

Benefits

• Medical, Dental & Vision Coverage
• HSA Plan Option with High Contribution
• 401(k) with 4% Match
• Domestic Partner Coverage When Possible
• Employer Paid Short-Term and Long-Term Disability
• 9 paid company holidays
• Flexible PTO Plan for Salary Employees
• Generous Standard PTO for Hourly Employees
• Education Reimbursement Stipend