E
Equinix
Client Executive
Skills
CRM
11 days ago
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Important information
Contract type:
Permanent
Location:
Amsterdam, Netherlands
Work mode:
Onsite
Published on:
10 October 2026
What they need
- The Strategic Client Executive / Global Account Manager is responsible for owning the commercial success, growth, and long‑term platform expansion of one or more of Equinix’s most strategic global customers within a global account framework
- This role operates in a highly complex, matrixed environment with sophisticated customers, advanced procurement organizations, legacy contracts, and multi‑year architectural and commercial dependencies
- The Strategic Client Executive provides end‑to‑end commercial leadership across the account lifecycle—driving demand, shaping customer architecture decisions, protecting revenue, and ensuring a consistent, high‑quality global customer experience
- The role serves as the single point of accountability for sustained, profitable growth, revenue protection, executive engagement, and disciplined execution, while leading a virtual, cross‑functional account team across regions and functions
- Strategic Account Ownership & Growth
- Own sustained, profitable growth for assigned strategic accounts, proactively shaping demand
- Translate customer business priorities and technology direction into a documented multi‑year vision and growth roadmap, used as the internal operating plan
- Balance long‑term platform positioning with near‑term business, exercising sound judgment on opportunity prioritization, pursuit, delay, or de‑commitment
- Source and co‑create opportunities within the region in close alignment with global account leadership
- Build a predictable run rate whilst developing large strategic initiatives
- Maintain disciplined pipeline management, forecast accuracy, and CRM rigor
- Architecture & Platform Leadership
- Lead future‑state infrastructure and platform discussions with customers, confirming Equinix as a long‑term digital infrastructure and interconnection partner,
- Influence customer architecture decisions across colocation, interconnection, and built to suit data centers to drive durable platform expansion
- Anchor commercial discussions in customer outcomes, business value, and long‑term architectural direction
- Ensure interconnection is positioned as a strategic enabler in all relevant strategic account conversations
- Revenue Protection, Renewals & Account Health
- Own the full commercial lifecycle of the account, treating growth and retention with equal rigor
- Anticipate any risk to revenue retention early and lead proactive, coordinated renewal strategies
- Align closely with CRO partners including Customer Success, Sales, and Operational teams to protect long‑term account health and prevent churn
- Lead timely contract negotiations and ensure alignment to RFS and billing milestones
- Executive Engagement & Influence
- Build and maintain purposeful, outcome‑driven senior relationships across customer organizations
- Engage effectively across infrastructure, platform, network, application, procurement, and business leadership functions
- Demonstrate executive presence and credibility with advanced technical and procurement stakeholders
- Influence outcomes within complex, global buying processes and matrixed account structures without direct authority
- Use executive engagement to advance multi‑year growth initiatives, platform expansion, and architectural evolution
- Execution, Operating Rigor & Accountability (EDGE)
- Run the account as a business with discipline, clarity, and accountability
- Lead a virtual, cross‑functional account team with clear priorities, ownership, and delegation
- Surface risks, delays, and strategic drift early with transparent communication
- Take ownership of outcomes—wins, losses, delays, and trade‑offs—and course‑correct decisively
- Operate within the required Equinix sales and execution methodologies- Strong commercial acumen with the ability to balance long‑term strategy and near‑term execution
- Experience within digital infrastructure, cloud, data centers, interconnection, or adjacent technology ecosystems preferred
- Demonstrated success driving sustained, profitable growth and influencing senior stakeholders without direct authority
- Experience engaging advanced procurement, technical, and executive audiences
- Proven experience managing large, complex strategic or global accounts in a matrixed environment is mandatory
- Disciplined operator with strong forecasting, pipeline, and execution rigor
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