Client Experience Analyst

A growing technology business is looking to hire a Client Experience Analyst to join its London team.

This opportunity would suit a recent graduate with relevant internship experience or someone with 1–2 years' experience looking to build a client-facing career within technology and financial services.

The Role

• Support the onboarding of new clients and ensure a smooth transition onto the company's platform.
• Act as a key point of contact, building strong relationships and delivering an excellent client experience.
• Resolve client queries and work closely with internal teams to ensure issues are handled efficiently.
• Help improve client engagement and identify ways to enhance the overall customer experience.

About You

• A degree (or equivalent) with relevant internship experience, or 1–2 years' professional experience.
• Previous experience in client services, customer success, onboarding, account management or financial services is beneficial.
• Strong communication and relationship-building skills.
• Organised, proactive and eager to learn.
• An interest in technology and delivering an excellent customer experience.

What's on Offer

• Excellent training and career development.
• Exposure to a collaborative and fast-paced environment.
• The opportunity to build a long-term career in a growing technology business.