Client Experience & Content Coordinator

Job Summary
We are seeking a dynamic and creative Client Experience & Content Coordinator to elevate our brand presence and foster exceptional client relationships. In this role, you will be responsible for developing compelling content, managing digital platforms, and ensuring a seamless experience for our clients across all touchpoints. Your energetic approach and passion for storytelling will drive engagement, enhance our online visibility, and support our marketing initiatives. This paid position offers an exciting opportunity to contribute to a vibrant team dedicated to innovative content marketing and outstanding client service.

Responsibilities

• Develop and execute comprehensive content strategies that align with brand goals and target audiences, including blog posts, social media campaigns, white papers, and multimedia content.
• Create visually appealing graphics and videos utilizing Adobe Creative Suite, Adobe Photoshop, video editing tools, and photography skills to enhance content appeal.
• Write clear, engaging copy for various channels including email marketing campaigns,
• Collaborate cross-functionally with marketing teams, designers, developers, and sales to ensure cohesive messaging and effective content delivery across all platforms.
• Talk with Clients about their needs, expectations, and pricing options
• Fill out daily and weekly schedules according to demand
• Support social media management by scheduling posts, engaging with followers, and monitoring social media trends to boost brand awareness.
• Assist in website management tasks such as updating pages, troubleshooting issues, and implementing new features or design elements.
• Contribute to the creation of digital marketing campaigns that leverage e-commerce platforms and marketing automation tools to drive customer engagement.

Experience

• Proven experience in content creation, editing, copywriting, and storytelling across digital channels.
• Ability to speak comfortably over the phone and give pricing, advise, and recommendations digitally and via phone call.
• Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator) preferred
• Demonstrated ability to collaborate effectively across teams in a fast-paced environment while managing multiple projects simultaneously.
• Experience with photography or videography is a plus; familiarity with video editing software is highly desirable.
• Understanding of B2B marketing principles and experience supporting content marketing strategies that target professional audiences is preferred.

Join us as a Client Experience & Content Coordinator if you’re passionate about crafting compelling stories that resonate with audiences while delivering exceptional client service! This role offers a vibrant environment where your creativity can thrive alongside innovative digital marketing initiatives—helping us connect more deeply with our clients every day!

Pay: $19.00 - $24.00 per hour

Expected hours: 2.0 – 20.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Referral program
• Retirement plan

Work Location: In person