Client Experience Consultant

• Client Experience Consultant – Casual (approximately 25-30 hours per week)
• Must be available to work Tuesdays, Wednesdays and Thursdays and every 2nd Saturday
• Must be able to cover annual and sick leave required
• Artisan Aesthetics Clinic – Cooks Hill

Are you passionate about creating unforgettable client experiences? Do you thrive in a beautiful, supportive environment where your contributions are valued and rewarded? Artisan Aesthetics is seeking a warm, professional, and client-focused Client Experience Consultant to join ourCooks Hill team.

About the Role

As a Client Experience Consultant, you’ll be the welcoming face of our clinic, ensuring every client feels valued, understood, and cared for from the moment they walk in. You’ll play a key role in building lasting relationships, guiding clients through their aesthetic journey, and supporting their confidence and well-being.

Reporting to the Clinic Development Manager, you’ll work closely with a passionate team of clinicians and consultants who are committed to excellence and client satisfaction.

What You’ll Do

• Greet and engage clients with warmth and professionalism
• Build strong relationships through attentive service and follow-up
• Manage bookings, consultations, and client communications
• Support clinic operations and contribute to a harmonious team culture
• Collaborate with the Clinic Development Manager to enhance client experience strategies

Why Join Artisan?

• Supportive Team Culture – Work alongside experienced professionals who value collaboration and growth
• Beautiful Work Environment – Our Cooks Hill clinic offers a serene and stylish space designed for comfort and care
• Staff Perks – Enjoy exclusive staff treatments and a generous reward structure
• Career Development – Be part of a brand that invests in your personal and professional growth

Hours & Flexibility

This is a casual role offering approximately 25-30 hours per week, with some flexibility to suit your lifestyle and clinic needs.

Who You Are

• A natural communicator with a client-first mindset
• Experienced in customer service, ideally in a premium setting
• Organised, proactive, and confident using booking systems.
• Passionate about aesthetics, wellness, and helping others feel their best

Master the Artistry of You ®.

We are an equal opportunity employer and welcome diversity in the workplace.