Client Experience Executive

Up till $3,500 basic + Up to 2 months bonus

Work Location: Venture Drive

Work time: 5-day work week, Mon-Fri, 9:00AM-6:00PM

Established Corporate Services Provider in Singapore

Award-Winning & Fast-Growing Company

Exposure to Diverse SME, MNC & Startup Clients

Supportive & Collaborative Work Environment

Job Description:
Manage client onboarding and provide ongoing support to ensure a smooth and positive client experience

Act as the main point of contact for assigned clients, handling inquiries and requests promptly and professionally

Coordinate with internal teams to ensure timely and accurate delivery of services

Proactively follow up with clients to address their needs, resolve issues and maintain high satisfaction levels

Prepare and maintain client-related documents, correspondence and service updates

Maintain accurate client records and track service progress

Assist in implementing initiatives to improve client experience and operational efficiency

Build strong client relationships and ensure consistent service quality

Requirements:
Diploma or Degree in Business, Marketing or a related field

Must have 1–3 years of client servicing or customer-facing experience, preferably in a professional services or corporate services firm

Strong interpersonal, communication and relationship management skills

Proactive, organised and detail-oriented, with good follow-up skills

Able to manage multiple client accounts and priorities simultaneously

Strong coordination and problem-solving abilities

Customer-focused mindset with a commitment to delivering excellent service.

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We provide solutions to all recruitment needs as well as HR services for a range of industries in Singapore. Our clients varying from well-known and established corporations to up-and-coming start-ups, put their trust in our services to provide the most efficient and effective results for recruitment and HR services. Supporting the exponential growth of our clients is and always will be what we strive for.

We have a team of well-equipped recruiters who are dedicated to placing job seekers with the best-suited companies. We make sure our recruiters at Recruit Now are well-educated on employment laws, job market and skillsets needed for respective industries to ensure a meticulous selection process in recruitment and safe employment.

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