Karatkrafter
Client Experience Executive (Sales)
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
7 August 2026
What they need
Job Summary:
We are seeking a dynamic and customer-focused Client Experience Executive (Sales) to manage client relationships, drive sales growth, and ensure an excellent end-to-end customer experience.
The role involves understanding client needs, providing solutions, and maintaining long-term relationships.
Key Responsibilities:
- Engage with potential and existing clients to understand their requirements
- Drive sales through lead generation, follow-ups, and conversions
- Deliver exceptional client experience throughout the sales lifecycle
- Build and maintain strong, long-term client relationships
- Handle client queries, concerns, and escalations effectively
- Coordinate with internal teams (operations, support, accounts) for smooth service delivery
- Maintain accurate records of client interactions in CRM systems
- Achieve sales targets and contribute to revenue growth
- Collect client feedback and suggest improvements to enhance experience
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