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Client Experience Executive (Sales)

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Onsite

Client Experience Executive (Sales)

Karatkrafter

Client Experience Executive (Sales)

Skills

CRMLead Generation

2 months ago

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Important information


Contract type:

Permanent

Location:

Kolkata, West Bengal, India

Work mode:

Onsite

Published on:

7 August 2026

What they need


Job Summary:
We are seeking a dynamic and customer-focused Client Experience Executive (Sales) to manage client relationships, drive sales growth, and ensure an excellent end-to-end customer experience.

The role involves understanding client needs, providing solutions, and maintaining long-term relationships.

Key Responsibilities:

  • Engage with potential and existing clients to understand their requirements
  • Drive sales through lead generation, follow-ups, and conversions
  • Deliver exceptional client experience throughout the sales lifecycle
  • Build and maintain strong, long-term client relationships
  • Handle client queries, concerns, and escalations effectively
  • Coordinate with internal teams (operations, support, accounts) for smooth service delivery
  • Maintain accurate records of client interactions in CRM systems
  • Achieve sales targets and contribute to revenue growth
  • Collect client feedback and suggest improvements to enhance experience

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