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Client Experience Manager

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Onsite

Client Experience Manager

ExecutivePlacements.com

Client Experience Manager

17 days ago

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Important information


Contract type:

Permanent

Location:

Paarl, South Africa

Work mode:

Onsite

Published on:

8 October 2026

What they need


Recruiter: RMG Recruitment

Job Ref: 615253

Date posted: Wednesday, October 7, 2026

Location: Paarl, South Africa

SUMMARY: POSITION INFO: Established financial services group headquartered in Paarl, Western Cape, providing specialized money transfer, spending, exchange, and treasury solutions is seeking a Client Experience Manager to join the team! Responsibilities

  • Stakeholder Engagement
  • Client Retention
  • Operational Efficiency
  • Process Documentation
  • Reporting
  • Training & Development
  • Negotiations
  • Revenue Generation Requirements
  • Minimum 3 years' experience in the foreign exchange (FX) sector
  • Industry-related qualifications such as RE5 (Representative) and RE1 (Key Individual)
  • Proficiency in both English and Afrikaans

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