Client Experience + Sales Associate

About Gee Beauty

Gee Beauty is a multi-generational, luxury beauty destination known for our expertise in brow, makeup and advanced skincare treatments, and elevated client experience. Offering innovative, results-driven, time-conscious beauty and grooming solutions - because we know our clients time is valuable and beauty should be effortless. The result: a modern, accessible approach to beauty and wellness that connects with everyone.

We are looking for a confident, polished and sales-driven Client Experience + Sales Associate who thrives on connecting with people and driving results.

The Role

As a Client Experience + Sales Associate you will be responsible for creating an exceptional client experience from the moment a client walks through our doors to the moment they leave. You will combine genuine hospitality with a strong sales mindset, confidently guiding clients through our services and product recommendations while helping drive retail and service revenue.

This is not a traditional front desk role. This is a revenue-driving, relationship-building position at the heart of our studio, where exceptional hospitality and sales go hand-in-hand.

Experience

• 1–3+ years in retail sales, luxury hospitality, med spa, or beauty environment preferred
• Proven track record of meeting or exceeding sales goals strongly preferred
• Experience with appointment booking, POS systems, or client management systems is an asset (Book4Time, G Suite, Humanity)
• Strong product knowledge and a genuine interest in beauty, skincare, and makeup is an asset

Key Responsibilities:

Client Experience

• Create a warm, welcoming, and elevated experience for every client
• Manage seamless check-in and check-out experiences
• Build strong client relationships and confidently address questions or concerns
• Maintain Gee Beauty’s luxury service standards
• Take ownership of the client schedule by actively working openings, supporting provider books, and maximizing appointment opportunities
• Proactively follow up with clients to encourage rebooking, fill openings, and support client retention
• Identify opportunities to introduce clients to additional services, treatments, and products

Product Recommendations & Sales

• Recommend skincare, makeup, services, and treatments based on each client’s needs and preferences
• Drive retail, makeup, and service sales goals
• Convert inquiries and client interactions into booked appointments
• Encourage rebooking and product replenishment to support client retention
• Promote current packages, promotions, and studio offerings
• Be accountable to key performance goals, including retail sales, rebooking, product attachment, and client retention
• Contribute to overall studio sales and revenue goals

Studio Operations

• Manage appointment bookings, scheduling, and client inquiries with accuracy and attention to detail
• Proactively monitor and optimize the schedule to maximize studio capacity and provider availability
• Process transactions accurately
• Maintain polished product displays and an organized, client-ready studio
• Track daily sales and performance
• Support the team with day-to-day studio operations
• Demonstrate strong organization, attention to detail, and problem-solving skills while confidently managing multiple priorities in a fast-paced environment

Who You Are

• You’re professional and take your career seriously
• You’re confident and get energized by engaging with clients
• You’re a team player and believe in treating those around you with respect
• You’re eager to grow, learn and elevate your career
• You arrive early to best prepare for your workday

Schedule & Availability

• Full-time position based in Miami Beach - 30 - 40 hrs per week
• Availability required for morning, afternoon, and evening shifts
• Availability to work both days of the weekend is required

What You'll Love

• Working alongside a passionate and supportive beauty team
• Being part of a luxury beauty environment and growing beauty brand
• Ongoing product and professional development training
• 50% employee product discount
• Product gratis
• 1hr paid lunch break
• The opportunity to build meaningful, long-term relationships with clients and grow your career within Gee Beauty

If you are passionate about beauty and creating exceptional client experiences, we would love to hear from you.

To apply, please send your resume to: [email protected]

Pay: $22.00 - $24.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person