Client Growth Manager

At KWAN, we connect top tech talent with the right projects and opportunities to grow. As an IT consultancy specialized in technology staffing and outsourcing, we help companies build strong tech teams while supporting professionals throughout their career journeys. Guided by our people first philosophy, we believe that when people grow, everyone moves forward.

The Challenge

As a Client Growth Manager, you will play a central role in KWAN’s growth.

You will be responsible for developing existing clients, identifying new business opportunities, and contributing to the expansion of our market presence.

This is a role with a direct impact on the company’s results.

What You’ll Do

• Manage a portfolio of active clients, ensuring strong and continuous relationships.
• Work closely with Talent Acquisition to ensure full alignment and delivery.
• Act as the main point of contact for commercial, operational, and client satisfaction matters.
• Anticipate issues before they become critical and resolve them with maturity and pragmatism.
• Develop new business opportunities, from prospecting and qualification through to closing.
• Contribute to KWAN’s growth strategy in Portugal and in the international markets where we operate.

What You Won’t Find Here

• A role where everything is defined from the start.
• An environment where someone tells you exactly what to do every day.

What you will find is autonomy, responsibility, and room to grow.

And that requires initiative, maturity, and adaptability.

The Profile We’re Looking For

We’re looking for someone who:

• Has 2-3 years of experience in Business Development, Account Management, Client Growth, Customer Success, or B2B commercial roles within IT Consulting.
• Lives in Portugal and is available for one in-person day per week in Lisbon or Porto.
• Native Portuguese speaker, comfortable communicating in English (B2).
• Enjoys creating opportunities, developing relationships, and making a tangible business impact.
• Is resilient and consistent, even when results take time to materialize.
• Works well as part of a team, collaborating closely with Talent Acquisition, Client Growth, and other areas of the company.

What We Offer

Experience levels we are hiring for:

Level 2: 1-2 years in IT consultancy/outsourcing sales.

Level 3: 2-3 years in IT consultancy/outsourcing sales.

Level 4: 3-4 years in IT consultancy/outsourcing sales.

Compensation Packages:

Level 2: €1,100-€1,250 base + representation expenses + Commissions & Benefits.

Level 3: €1,250-€1,400 base + representation expenses + Commissions & Benefits.

Level 4: €1,400-€1,600 base + representation expenses + Commissions & Benefits.

Quarterly Goals:

Level 2: Secure 3 successful deals.

Level 3: Secure 4 successful deals.

Level 4: Secure 6 successful deals.

Full Transparency

Clear goals, career progression criteria, and expectations from Day 1 — with genuine support and context.

We don’t believe in micromanagement. We believe in autonomy, clarity, and accountability.

Why KWAN?

There are places where you manage clients, places where you make sales, and places where you build growth.

At KWAN, we’re looking for people who can do all three.

Do you think you have what it takes? We want to hear from you. Apply here -> https://rupeal.typeform.com/to/HAOHRrXg