Client Implementation Manager

This is Tribe

Tribe is a rapidly growing payments technology company on a mission to make the world of payments simple, secure and accessible. Tribe’s technology is built for today’s challenges and tomorrow’s opportunities.

At Tribe, we dream of a future where payments innovation supports the day-to-day experiences that end-users crave. We focus on creating solutions that press ‘fast-forward’ on the innovation lifecycle, without compromising quality, operational value, or stability.

What you would do

• Manage client projects from planning through launch and closure
• Build and maintain project plans, timelines, and risk trackers
• Coordinate with Engineering, Product, Compliance, and Support to keep everything on track
• Be the client’s main point of contact — give regular updates to clients and leadership
• Run kickoff meetings, progress check-ins, and post-launch reviews; build strong relationships with client teams
• Guide clients through technical setup — API integrations, system configuration, user access.
• Support client testing (UAT): prepare test plans, track bugs, confirm results before launch, hand off documentation to Support
• Keep clear records — project plans, reports, meeting notes, decisions, sign-offs — for audits

You Have

• 1–2 years in implementation, project management, or client delivery - ideally in fintech, banking, or payments
• Knowledge of REST APIs and technical onboarding is a plus
• Strong written and spoken English, able to talk to both technical teams and executives
• Well organized, able to juggle multiple projects
• Good at solving problems and finding root causes
• Detail-oriented, especially with documentation and compliance
• Team player, comfortable working across departments
• Detail-oriented and committed to maintaining high standards of quality, documentation, and compliance.
• Collaborative and able to work effectively across different teams and functions.
• Curious about technology and interested in how financial services platforms, integrations, and digital products work.
• Motivated by ownership and accountability, taking pride in seeing projects through from concept to successful delivery.

The Company is offering

• Official contract according to MD law;
• Ultra-modern office in the very center of Chisinau;
• Full paid training;
• Paid lunch;
• Birthday day off
• Sick days covered by the company
• Fruits, coffee machine, and regular team buildings;
• Friendly environment;
• ...and much more