Client Lead - Social

About GEN PLUS Group

GEN PLUS Group is a vibrant global collective of agencies reshaping industry norms with a commitment to surpassing expectations. Rooted in the 'Plus' philosophy, our dedication goes beyond the ordinary, creating connections that transcend transactions. As industry-leading Story-Tellers, Story-Shapers, and Story-Makers, we unite the strategic communications of PRM, content creation expertise of NaF+, talent representation by SPANDY, and the innovative spirit of THEM AGAIN under one banner. Our cohesive team, GEN+, comprises over 3,000 industry experts from 60+ nationalities, all sharing a collective passion to disrupt, innovate, and lead. GEN PLUS Group ensures impactful outcomes for brands, businesses, and people globally by embracing diversity and fostering an environment of creativity and excellence.

As a Client Lead for Social team you are the mastermind behind planning, implementing, and monitoring the client’s social media strategy. You will keep an eye to enhance brand awareness, improve marketing efforts, and increase audience engagement. This role involves creating and curating relevant content, managing social media platforms, analyzing social media data, and staying updated with industry trends and social media best practices.

What will be your responsibilities?

• Develop and implement comprehensive social media strategies for our clients
• Manage and grow clients' social media accounts across various platforms, including Twitter, Facebook, Instagram, and LinkedIn
• Create high-quality and engaging content across social media platforms, including blog posts, photos, videos, and graphics
• Respond to customers' inquiries and comments in a timely and professional manner, fostering online community engagement and feedback
• Work with clients to understand their brand voice and align social media strategies with their overall marketing objectives
• Analyze and report on the performance of clients' social media accounts to measure the success of campaigns and identify areas for optimization
• Stay up-to-date on social media trends and platforms, and share insights and recommendations with clients on new features that could be incorporated into their social media strategies.

Requirements

• Bachelor's degree in marketing, communications, or a related field.
• Minimum of 7 years of experience in social media management or community management.
• Proficiency in using analytical tools to measure and report on social media performance.
• Ability to work independently and manage multiple projects simultaneously.

Benefits

What The Role Can Offer You

• Access to a global network of specialized communicators collaborating with top-tier brands.
• Exposure to internationally acclaimed clients and campaigns focused on both performance and purpose.
• The opportunity to be part of a passionate and supportive team.