Client Liaison Officer

We’re Hiring: CLIENT LIAISON OFFICER! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a CLIENT LIAISON OFFICER to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role : CLIENT LIAISON OFFICER

Work Arrangement : Work from Home

Location : Philippines - Angeles (Pampanga)

Schedule : Morning Shift

Job Description This role is work from home - permanent Work from Home with unlimited access to Cloudstaff Offices when you need it. Work from home includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Use the office when there is Internet or power Issue. Pop in and have a coffee with team mates.

The purpose of this role is to assist with the delivery of client services relating to a range of employment health assessments.

Liaises with internally EHA team, AHS team, Doctors, all staff

Liaises with externally Candidates, Clients, Doctors, Allied Health professionals, medical providers

Non-negotiable Skills & Requirements

• Previous experience in client services delivery with a strong customer service ethic
• Ability to manage competing priorities; adhere to deadlines and have attention to detail
• Ability to communicate effectively at all levels, written and verbal, with the ability to negotiate with and influence others to achieve positive outcomes
• Proficient in Microsoft Office applications including Excel, Word and Outlook
• Previous experience in client services delivery with a strong customer service ethic
• Ability to manage competing priorities; adhere to deadlines and have attention to detail
• Ability to communicate effectively at all levels, written and verbal, with the ability
• To negotiate with and influence others to achieve positive outcomes
• Proficient in Microsoft Office applications including Excel, Word and Outlook
• Current “C” class driver’s license

Preferred Criteria

• Previous experience in:
• o the Occupational and Environmental Medicine related industry
• Knowledge and understanding of:
• a. Statutory obligations and regulatory requirements within Occupational
• and Environmental Medicine sector desirable

Qualification And Requirements

• Excellent organisational and time management skills
• Ability to maintain confidentiality
• Self-motivated and results oriented
• Demonstrated ability to apply problem solving techniques
• Flexible and adaptable to changing needs of the business
• Ability to work in a team environment or autonomously as required
• Be proactive, with a can-do attitude
• Previous administration experience with very high attention to detail and accuracy

Perks & Benefits (Work From Home)

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
• Cloudstaff : Build Your Career, Anywhere
• Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
• Why Cloudstaff is the #1 Workplace?
• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
• **To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**