Client Manager

Client Manager - Commercial Banking

Location: Sydney, Australia | Contract: Temporary (Parental Leave Cover)

Client: Major Global Financial Institution

About the Role

We are partnering with a top-tier global bank to recruit a Client Manager for a parental leave cover contract in Sydney. In this role, you will manage a portfolio of 60+ multinational subsidiary clients (with a key focus on New Zealand operations), leading client onboarding, KYC compliance, account openings, and relationship management across Cash Management, FX, and Credit.

What you'll get:

• Flexible Working: A modern hybrid work setup balancing remote flexibility with team collaboration in Sydney.
• Health & Well-being: Access to wellness initiatives, discounted corporate health coverage, and mental health support programs.
• Global Exposure: Direct involvement with an international portfolio, providing valuable tier-one banking experience and networking.
• Inclusive Culture: A supportive environment committed to diversity, equity, and employee-led affinity groups.

What you'll do:

• Client Onboarding & Account Management: Manage client account openings and lead end-to-end KYC processes alongside global Relationship Managers.
• Relationship & Operational Support: Serve as the primary point of contact for daily client requests, trade services, and issue resolutions.
• Credit Support: Facilitate credit originations, documentation, and renewals while monitoring credit allocations across the global network.
• Cross-Selling Opportunities: Collaborate with internal product teams to drive solutions across Treasury & Trade Solutions (TTS), Corporate Cards, Trade, and FX.

What you'll need:

Essential:

• 2+ years of financial services experience (specifically Banking or Cash Management).
• Bachelor's Degree in Finance, Business Administration, or a related field.
• Meticulous attention to detail, proactive follow-up skills, and the ability to work independently.
• Must be an Australian Citizen or Permanent Resident

Desirable:

• Background in front-office client coverage or client service.
• Experience in Treasury & Trade Solutions (TTS) product sales or account management.
• Credit origination and analysis skills.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.