Client Manager

About the role

We are looking for a driven Client Manager to grow our client base, strengthen key relationships, and drive revenue through consultative sales, client retention, and strategic account management in a fast-paced and dynamic environment.

Key responsibilities

• Drive business growth through both customer acquisition and retention, while maximizing profitability in alignment with defined targets.
• Generate new business opportunities through proactive outreach methods such as networking, cold calling, marketing initiatives, and other lead generation strategies.
• Develop and maintain strong relationships with key clients, identify new business opportunities, and negotiate deals to successful closure while staying informed on market trends and conditions.
• Craft compelling proposals and sales pitches to effectively engage potential clients.
• Utilize customer relationship management (CRM) and sales tools to streamline the sales process and manage client information.
• Maintain an in-depth understanding of the company's offerings and keep abreast of developments, trends, and challenges within the industry.
• Apply a consultative sales approach and work in collaboration with marketing to attract, qualify, and nurture leads.
• Communicate clearly and persuasively, leveraging both presales solutions expertise and customer insights to close deals effectively.

About you

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.
• Candidates with a Diploma and strong relevant experience in IT solution sales or systems integration may also be considered.
• Minimum 3 to 4 years of experience in IT sales, preferably within systems integration or enterprise IT solutions.
• Proficient in MS Office applications, particularly Excel, Word and PowerPoint, for reporting and presentation purposes.
• Familiarity with CRM platforms (e.g., Salesforce, ZOHO) and order management systems to manage client pipelines and sales processes effectively.
• Strong understanding of sales cycles, contract negotiation, and deal-closing techniques.
• Exceptional communication and interpersonal skills with the ability to build and maintain trusted client relationships.
• Demonstrates professionalism and integrity in managing sensitive customer and business information.
• Strong organizational skills with the ability to manage multiple opportunities and priorities simultaneously.
• Fluency in English.