Client Manager

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $30 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 15,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Job Summary

As a Client Manager you will lead WWT sales efforts with local Fortune 500/Enterprise level customers across all verticals. Armed with the expertise of our sales engineering team, you’ll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy. With our Advanced Technology Center and Platform (https://www.wwt.com/atc) at your fingertips for briefings, training, workshops, demos and POC’s you’ll be delivering best in class results for your customers.

The Client Manager will sell broad technical services, solutions and products to our customers within the local market. Day to day responsibilities will include building meaningful relationships within a territory, leading customer sales meetings and presentations, and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with local Engineers and Architects, as well as experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies.

Job Responsibilities

• Position WWT capabilities and service offerings with client business and technology objectives.
• Manages one or more Accounts in a specific area.
• Acts in a consultative fashion and is regarded by the customers and partners (OEMs).
• Effective at working with cross functional teams to develop business relevant solutions for our customers and partners.
• Develop and execute account strategy.
• Lead high impact team of inside sales, technology specialists, and consultants.
• Create and drive sales campaigns from discovery to close.
• Build and maintain relationships with C-level executives and decision-making leaders at targeted clients.
• Manage a pipeline of opportunities and forecast accurately.

Education

• Bachelor’s Degree in Arts/Sciences (BA/BS) (Preferred)
• A combination of education, training and experience may be considered in lieu of a degree.

Work Experience

• A minimum of 5 years’ progressive experience in a related field (Required)

Other Work Experience

• 105+ years Account Management experience in a relevant industry with large commercial or enterprise customers.
• 5+ years of experience managing/leading a sales book of business.
• Highly regarded at Technical levels.

Knowledge, Skills, and Abilities

• Ability to work independently and solve customer-facing problems.
• Track record of successful solution selling.
• Strong communication skills (written, verbal and presentation).

Travel Requirements

Up to 25% of the time. Domestic and International Travel.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!