Client Manager

About the job

We're looking for a Client Manager to join our Tax team. This is a fantastic opportunity for an experienced Senior Tax Accountant or Business Services Manager who wants to continue building their technical capability, strengthen client relationships, and grow their career within a supportive and collaborative environment.

What actually makes a great Client Manager at Gild is being commercially minded, caring about clients, caring about their team, and genuinely wanting to help people achieve great outcomes. If that's you, keep reading.

We're not just an accounting firm, we've also got Legal, Wealth, R&D Incentives & Grants and Marketing under one roof. The best Directors here use everything our SME-focused ecosystem has to offer their clients to ensure their problems are solved and they achieve great outcomes.

What you'll do

• Manage a portfolio of SME clients across individuals, companies, trusts and group structures, from compliance through to proactive advice.
• Be the trusted first call for your clients, building relationships that go well beyond tax time.
• Lead client conversations by phone, email and face-to-face, translating technical issues into clear, practical advice.
• Manage your workflow, deadlines and WIP so jobs land on time and clients never wonder where things are at.

What you'll bring

• 6-8 years of Australian public practice, experience within a small to mid-sized accounting firm.
• A proven track record of career stability, commitment and professional growth.
• Technically confident across BAS, FBT, GST, CGT, Division 7A calculations, tax compliance, general accounting, R&D Incentives & International tax (not essential).
• No need to be a walking “master tax guide”. You know the fundamentals, you’re curious, and you have the passion to keep learning and have fun doing it.
• You communicate clearly, deliver reliably, and own it when things go sideways.
• Comfortable working with Xero, FYI and Microsoft Office, and open to learning new systems and ways of working.

Why Gild

Care is the whole thing. We care about our clients, our people, and the communities we're part of and that shapes everything else. It's why we communicate clearly and deliver reliably: those things build trust, and trust is what lets us grow together.

We take the work seriously. We don't take ourselves too seriously. You'll see the difference from day one.

What's in it for you

• Five disciplines under one roof, so your work never has to stay narrow.
• Leaders who hold themselves to the same standard they ask of you.
• You'll be supported by experienced leaders who are invested in helping you grow your skills, confidence and technical capability.
• This is more than just a role. It's an opportunity to build a long-term career with Gild, with genuine pathways for progression as you grow alongside the business.

Sound like you? Please apply and let's talk.