Client Manager - Corporate Team

Company:

Marsh Risk

Description:

We are seeking a talented individual to join our local Corporate Broking team at Marsh. This role will be based in Hong Kong.

We will count on you to:

• Leads on personal accounts by setting goals and implements action plans, monitoring progress, assuring service meets or exceeds client expectations, and protecting the firm from Errors & Omissions.
• Drafts essential comprehensive project documents intended for clients including: white papers, approaches, quantitative financial analyses or general presentations on new subjects or opportunities to support the creation of sales opportunities and account backing.
• Conducts research on various markets or industries as designated to find resources on new growth areas and trends for expansion for internal use to identify growth opportunities.
• Conducts and refines data analyses to support proposal creation and account-facing presentations.
• Addresses escalated issues and concerns in a timely and effective manner, helps manage expectations, mitigate relationship risks and applies judgement as to when to escalate major issues to senior level colleagues ensuring compliance.
• Offers technical and transactional support for complex or high-priority relationships when needed to ensure relationship satisfaction and facilitate a mutual internal and external understanding.
• Develops strong relationships with professional counterparts at client organization
• Attends and participates in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company.
• Coaches the team members through leading by example.

What you need to have:

• Bachelor degree holder or above
• Holder of ACII or ANZIIF is preferable
• 6+ years experience in broking/ general insurance industry
• Good PC Skills, including Words (English and Chinese), Excel & Power Point
• Ambitious, solution focus and strong skills in client and underwriters relationship management
• Good Command of Chinese (Mandarin) and English
• China working exposure will be a plus

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.