Client Manager (Retail)

We’re reinventing the market research industry. Let’s reinvent it together.

About Worldpanel by Numerator

Worldpanel by Numerator provides consumer data representing nearly 6 billion consumers in 65 countries, offering brands a multi-dimensional view of how people think, how they shop, and how they consumer, so they can set bold strategies and drive sustainable business impact.

Reasonable Adjustments

Worldpanel is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

Our Grocery Retail team work with many of the biggest retailers in the industry. As part of a team supporting one of those retailers, you’ll have the opportunity to gain a deep understanding of the fast-paced world of retail whilst making use of the full suite of Worldpanel capabilities to deliver against their needs. As well as learning from your immediate team you will benefit from being part of a supportive team of retail experts working together to identify the big stories in FMCG. In this role, the successful candidate will also need to commit to on-sites with our client in Bradford twice a week.

The Retail team is the source of much of the thought leadership for our UK business, so this role also opens up the opportunity to be a key part of this effort. If you’re looking to stretch your insight skills, develop your industry knowledge and work with some high profile clients this could be the role for you.

Key Outcomes: What does success look like?

• Clients: Day to day client management,working in a small team to develop relationships across the clients business.
• Account Development: Grow & advance how clients work with us, giving them practical insights and the confidence that we are the right partner for their needs.
• Collaboration: Work closely with the team as well as other areas across the business to deliver outstanding service to the client.
• Insight: Use our data to tell compelling insight-led stories based on business questions, demonstrating your knowledge and expertise of our services.
• Revenue: You will have a Commercial target and work with your team to identify leads, by finding and developing conversations, maintaining strong client relationships and being close to their key business questions.

Key Capabilities:

• A passion for understanding consumer/shopper behaviour.
• Confidence in extracting & translating data sets into inspiring insights for clients, preparing and delivering presentations of a high visual, verbal & written standard.
• Ability to establish and nurture relationships with clients.
• Commercial & curious mentality with the ability to answer client’s big questions and unafraid to have a point of view.
• Keen to develop knowledge and be seen as an expert, talking articulately about the industry and client challenges to connect with client needs.
• You have an interest in new technologies and in the power of consumer data and insights.

What You'll Bring to Numerator

Our Grocery Retail team work with many of the biggest retailers in the industry. As part of a team supporting one of those retailers, you’ll have the opportunity to gain a deep understanding of the fast-paced world of retail whilst making use of the full suite of Worldpanel capabilities to deliver against their needs. As well as learning from your immediate team you will benefit from being part of a supportive team of retail experts working together to identify the big stories in FMCG. In this role, the successful candidate will also need to commit to on-sites with our client in Bradford twice a week.

The Retail team is the source of much of the thought leadership for our UK business, so this role also opens up the opportunity to be a key part of this effort. If you’re looking to stretch your insight skills, develop your industry knowledge and work with some high profile clients this could be the role for you.

What you’ll get from us

• 25 days annual leave (excl. bank holidays)
• Performance-related Sales Commission scheme.
• Private Medical Insurance.
• Flexible benefits across health, wealth, and lifestyle.
• Extensive training and excellent scope for career development.
• A collaborative and supportive work environment.

Why Join Worldpanel?

At Worldpanel we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.