Client Manager (Southern Region)

Company description:

Who We Are

Building connections that matter is what we do best.

Based in Kuala Lumpur, Malaysia, Time dotCom is a telecommunications provider specialising in domestic and international connectivity, data centre, cloud and managed services solutions catered to the Retail, Enterprise and Wholesale markets.

The true heart of our business lies in our people's talents and the use of innovative technologies to serve our customers and communities.

Proudly Malaysian

We are proud to deliver Malaysia's fastest 100% pure fibre broadband service at speeds of up to 2Gbps to consumers across the country.

At the core of our fully-fiberised network is the Cross Peninsular Cable System (CPCS™), a nationwide fibre optic network that ensures exceptional availability, speed and reliability to meet future demands. It is this network that allows us to commit to end-to-end solutions and services that require the most exacting customer bandwidth needs.

Globally Focused

We have set our sights towards a global reach, with stakes in international submarine cable systems such as UNITY, Asia Pacific Gateway (APG), Asia-Africa-Europe-1 (AAE-1) and FASTER that allows us to seamlessly connect Asia to the rest of the world.

With foresight to establish ourselves as a regional cloud business, we offer borderless cloud services housed in our secure, carrier-neutral data centres. We are the gateway for international businesses to their end customers in Southeast Asia.

Here To Stay

Over two decades ago, we started with a vision to connect Malaysians and the world. Since then, we have built a reputation for bringing cutting-edge solutions, innovative product offerings and transparency to our customers.

We remain committed towards pursuing service excellence and pushing the boundaries in technological offerings to be the best-in-class telecommunications provider in Malaysia and beyond.

TIME dotCom Bhd 199601040939 (413292-P)

Job description:

Job Overview:

You will be part of the Sales team - a critical business function (no pressure!) - and an evangelist of TIME's products and services. As the first point of contact, you are the bridge between our existing and potential clients and us. Your drive, wit and charm will help you deliver the goods and maximize revenue, while maintaining the highest level of customer satisfaction. The demand-generation skills you've picked up from past experiences will contribute to your success in this role.

Your work life:

• Positively represent and promote TIME, and our products and services.
• Hunt and gather sales opportunities, and convert them into success stories.
• Provide insights and assist your customers in planning and/or designing their telecommunications infrastructure.
• Build strong relationships and foster cross-functional collaborations (e.g. work closely with Product team to customize solutions for your customers).
• Identify needs and demand trends, and develop market intelligence to aid product and service innovation.

To be considered, you'll need:

• Strong communicator, problem-solver, negotiator and influencer.
• High level of self-discipline and persistence.
• Preferably in the telecommunications industry.
• Experience managing mobile/wholesale/enterprise accounts.
• Excellent negotiation, presentations skills.
• Proven ability to juggle multiple accounts and detailed orientated.
• Willing to travel frequently around southern region (Melaka, Negeri Sembilan & Johor).

Our Commitment to You
At Time, we believe great work deserves great support. Here's what you can look forward to when you join us:

• Comprehensive medical coverage for you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
• Wellness support with an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.
• Employee assistance during life's big moments, from celebrations to times of bereavement.
• Learning & growth opportunities through dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
• Cash rewards for recognised certifications and full reimbursement for up to two approved professional memberships each year.

*Only shortlisted candidates will be notified.