Client Onboarding Intern - (KYB / KYC / Operations)

• This is a fully remote role

About the Company

Better Payment Network (BPN), Incubated through Binance Yzilabs, is a next-generation stablecoin settlement network designed to power cross-border payments in emerging markets.

Rather than serving consumers directly, BPN connects licensed financial institutions on both sides of cross-border payments:

• PSPs in markets such as Hong Kong and Singapore serving large numbers of cross-border merchants;
• Banks, PSPs, VASPs and stablecoin institutions in emerging markets providing local collection, FX and settlement capabilities.

BPN enables businesses across cross-border e-commerce, trade, logistics and digital entertainment to collect local fiat, move value globally through stablecoins, and settle into their preferred currencies.

Today, BPN connects 50+ financial institutions across 20+ markets and serves thousands of cross-border SMEs. https://www.bpn.finance/

The Role

You'll join the team that brings new partners and clients onto the BPN network. You'll guide them from signed agreement to their first live transaction by coordinating documents, compliance reviews, technical setup and internal handoffs. You'll learn how licensed payment businesses are vetted and integrated, and you'll help make that process faster and smoother.

Responsibilities

• Coordinate end-to-end onboarding for new partners and clients, acting as a day-to-day point of contact during setup
• Collect, check and organise KYB documents, such as corporate docs, licences, UBO information and source-of-funds evidence
• Prepare onboarding packs for Compliance review and follow up on any gaps or requests for more information
• Work with BD, Compliance, Tech and Ops to move each case through its stages: account setup, integration, testing and go-live
• Keep onboarding trackers and the CRM accurate, and report weekly on pipeline status, turnaround times and blockers
• Draft and improve partner-facing materials such as onboarding guides, checklists, FAQs and welcome kits
• Spot friction in the process and suggest fixes, such as templates, automation or clearer requirements

Skills and Experience required

• Penultimate-year or final-year undergraduate, or a recent graduate, in Business, Finance, Law, Economics or a related field
• Highly organised, able to manage many open cases without anything slipping
• Strong attention to detail, especially when reviewing documents
• Clear, professional written and spoken English, comfortable dealing with external partners
• Confident with Excel or Google Sheets and with tracking tools
• Curious about payments, fintech or crypto, and keen to learn quickly

Nice to Have

• Exposure to KYC/KYB, client onboarding, compliance or account management
• Basic understanding of stablecoins or digital payments
• Experience with CRM or workflow tools (HubSpot, Salesforce, Notion, Jira)
• Mandarin or another Asian language, for working with regional partners

What You will Get

• Hands-on exposure to how cross-border payment partners are vetted and integrated
• Mentorship from experienced payments, compliance and BD professionals
• Real ownership of partner relationships and onboarding outcomes
• Monthly internship allowance
• A chance to be considered for a full-time role, based on performance