Client Onboarding Manager

We are seeking a high-caliber Client Onboarding Manager to oversee our end-to-end client account opening, KYC/CDD, and lifecycle management workflows across all five regulated activities (SFC Type 1, 2, 4, 5 & 9), especially Type 2 regulated activity

Key responsibilities

• Perform comprehensive Customer Due Diligence (KYC) checks for new client onboarding, regular periodic reviews, and trigger events for both individual and institutional clients
• Review and verify customer account documentation in strict compliance with local regulations and internal policies
• Handle time-sensitive daily procedures, account opening checks, and futures reconciliation before trading hours
• Conduct routine Anti-Money Laundering (AML) scanning and generate comprehensive ongoing AML reports
• Review and update company margin ratios in accordance with risk management policies quarterly
• Deliver annual compliance tasks, including Professional Investor (P.I.) renewals, Standing Authority, tax compliance (CRS & FATCA), Enhanced Due Diligence (EDD), and AML Risk Rating reviews
• Identify gaps in the current onboarding workflow and implement digital or automated solutions to reduce turnaround times
• Partner with main operation units on upcoming system migration projects and other related assignments as required

Requirements

• Minimum of 3–5years of experience in client onboarding or client operations (KYC/CDD) within the financial services sector, with a heavy emphasis on futures operations
• Sound knowledge of SFC regulations, HKIDR requirements, AML/KYC guidelines, and CRS requirements
• Exceptional attention to detail, good time-management skills to handle time-sensitive duties, and a good analytical mind
• Strong communication and stakeholder management skills, with the ability to engage effectively with both internal and external parties
• Experience in using Ayers and SPClearing system is an advantage
• Proficiency in written and spoken Mandarin, English and Cantonese
• Immediate available/with short notice period is highly preferred

** Candidates with less experience will be considered as Assistant Manager/Senior Officer

Salary and fringe benefits for the role will be highly competitive, commensurate with qualifications and experience. Interested candidates please send your resume, last and expected salary to the Human Resources Dept. by clicking "Apply Now".

Data collected will be used for recruitment purpose only. For more details, please visit us at www.ffg.com.hk.