Client Onboarding Specialist

About Alter Domus As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in private markets and more than 6,000 talented professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different – in what we do, in how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

This is likely to be the role for you if:

• You want to develop a career in the Alternative Investment Funds Industry and have a basic starting knowledge of financial services with Business Administration & Corporate Secretarial experience considered an advantage;
• You have a self-starter mentality, always driving to find answers and create solutions;
• You have strong organisational capabilities, with the ability to manage and prioritise multiple tasks efficiently in a fast-paced environment;
• You easily build rapport and establish effective working relationships with people across a range of different roles and levels of seniority;
• You are adaptable to align your priorities with client’s varying requirements;
• You are an excellent communicator, able to express yourself clearly and concisely in a friendly and professional manner verbally and by email;
• You have high level of attention to detail and take pride in delivering high quality work;

Your Key Responsibilities Will Be

• Functioning as part of the team which will act as the day to day point of contact for the client during the onboarding process;
• Maintain and develop client relationships, from the time of onboarding to launch of fund structure, acting in a professional, courteous and prompt manner;
• Coordination of various tasks involved at entity set up phase, which will involve liaising with other 3rd party service providers across fund services and multiple internal teams;
• Engaging in a broad set of diverse functions, including collating client information & due diligence/KYC documents for submission for compliance approval;
• Forming collaborative relationships with internal teams to drive operational effectiveness ensuring client queries are dealt with promptly and appropriately;
• Ensure all files & records are maintained in an accurate manner.

What We Offer We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our Global Benefits Also Include

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, birthday leave and graduation leave
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Monthly base salary for this position is from 2000 EUR to 2500 EUR gross. Final offer will be determined based on your competences, qualifications and professional experiences.

Equity in every sense of the word We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.