Client Operations Analyst

Role & responsibilities

• Acts as Liaison with Business Analysts and/or internal/external clients to ensure needs are understood
• Writing SQL queries and executing stored procedures for data analysis and research
• Executes existing reports according to a monthly calendar and delivers them to internal users
• Maintains configurations for new and existing customers
• Produces supporting documentation for internal and external customers as needed
• Achieves productivity targets to ensure deliverables are met on schedule and defined quality standards

Preferred candidate profile

SQL server experience (writing queries, running stored procedures)

Microsoft Office skills (Excel pivot tables, charts)

Testing skills (QA background)

Daily operations experience

User setup and maintenance

Running reports