Client Operations Coordinator

CLIENT OPERATIONS COORDINATOR - GRADUATE PROGRAMME

Freight Forwarding | Auckland CBD

Start your career where global trade happens.

At Avance, you’ll step straight into international logistics, managing real client supply chains from day one. As part of our Graduate Programme, this is your chance to kick start your freight forwarding career in a fast-moving global industry.

About Avance

We are a high-growth freight forwarding and supply chain business operating across New Zealand and Australia.

We exist to connect businesses to the world, moving goods across borders with precision, speed, and commercial intelligence.

We’re building a team of people who want more than a job, they want a career with momentum.

The Opportunity: Learn Fast. Grow Faster.

This isn’t a support role - it’s a launchpad for your early career progression.

As a Client Operations Coordinator, you’ll take ownership of your own portfolio of clients, managing their supply chains from A to Z, end-to-end across imports and exports.

What You’ll Be Doing

Own Your Clients

• Manage a portfolio of import/export clients

• Act as the primary point of contact for all operational matters

• Build strong, trust-based client relationships

Coordinate Global Freight

• Arrange bookings with shipping lines, airlines, and overseas agents

• Manage shipments end-to-end from origin through to final delivery

• Oversee documentation, customs processes, and compliance

Drive Operational Excellence

• Track shipments, manage timelines, and proactively solve issues

• Ensure accurate and compliant file management in CargoWise

• Manage invoicing, cost control, and supplier payments

Collaborate & Communicate

• Work closely with Sales, Accounts, and Customs teams

• Liaise with carriers, global partners, and regulatory bodies

• Provide clear, proactive updates and reporting to clients

Build Relationships That Matter

• Develop strong relationships with clients and global partners

• Deliver service that positions you as an extension of your client’s business

What We’re Looking For

Graduates:

• Degree in Business, Logistics, Supply Chain or similar (preferred)

• Strong ambition to build a career in a global industry

You will have:

• Strong organisation and attention to detail

• Confidence communicating with clients and stakeholders

• A proactive, “figure it out” mindset

• Ability to work under pressure and take ownership

• Intermediate Microsoft Office skills (Excel essential)

The Mindset That Wins Here

• You’re competitive and want to succeed

• You ask questions and learn quickly

• You take ownership of your results

• You’re not afraid to pick up the phone

• You want to be part of a high-performing team

Why Avance Auckland?

• CBD location in a fast-paced commercial environment

• Real responsibility from day one, at every level

• Exposure to end-to-end global logistics operations

• Direct access to experienced industry professionals

• Clear career progression aligned to performance and capability

• A culture that rewards impact, not tenure

Accelerate Your Career

As a Graduate starting out in your career, this is your opportunity to build real operational expertise, take ownership, and accelerate your career in international freight forwarding.

Apply now.