Client Partner

Company Description HFS Research is a leading global research and advisory firm that helps Fortune 500 and Global 2000 organizations drive IT and business transformation through bold insights and actionable strategies. The company provides an unmatched platform to reach, advise, and influence senior executives as they make critical technology and services decisions. HFS is known for fearless, impartial research that delivers clear, practical guidance and a strong competitive edge. Expert analysts partner directly with client teams through agile, hands-on workshops that drive meaningful change and market-leading strategies. At HFS, clients engage with industry-leading thinkers for innovation workshops and strategic advisory, enabling bold decisions and sustained success.

Role Description

The Client Partner is a full-time, hybrid role based in New York, NY, with flexibility for some work from home. In this position, the individual will manage strategic client relationships, act as a trusted advisor, and ensure that HFS research and advisory offerings deliver measurable value. Day-to-day responsibilities include overseeing client engagements, coordinating research and consulting projects, preparing and delivering presentations, and facilitating workshops with senior stakeholders. The Client Partner will collaborate closely with analysts, sales, and leadership teams to identify growth opportunities, shape account strategies, and expand the footprint of HFS services within key accounts. The role also involves maintaining strong account health, monitoring satisfaction, and proactively addressing client needs to support long-term partnerships.

Qualifications

• Strong Account Management skills, including building executive-level relationships and driving long-term client success.
• Experience in Management Consulting and Consulting, with the ability to translate research insights into practical strategies.
• Proven Sales capabilities, including identifying opportunities, supporting renewals, and contributing to revenue growth.
• Solid Project Management skills to oversee multiple client engagements, manage timelines, and coordinate cross-functional teams.
• Background in technology, business transformation, or advisory services, preferably serving Fortune 500 or Global 2000 clients.
• Excellent communication, presentation, and negotiation skills, with comfort engaging senior stakeholders.
• Ability to work in a hybrid environment in New York, NY, balancing in-office collaboration with remote work.
• Bachelor’s degree in business, technology, or a related field; advanced degree is an advantage.