Client Project Manager III

Job Summary

The Professional Services family group at F5 is responsible for providing fee-for-service consulting services to clients by providing a complete project solution to achieve measurable business improvement using firm products and services, defining opportunity/process, systems integration, or other proprietary tools.

F5's Client Project Management job family leads client-facing engagements, primarily focused on the delivery of technology, software, or systems implementation projects. Serves as the primary point of contact for clients, managing project scope, timelines, and cross-functional delivery teams. Ensures projects meet technical requirements, quality standards, and business outcomes while maintaining high levels of client satisfaction. Drives complex implementations, develops program governance, and influences account growth through trusted client relationships.

Fundamental 5

• Technical Acumen: Possesses a broad understanding of various Client Project Management techniques, tools, and methodologies. Designs, builds and maintains project plans including scope, schedule, budget, and risk management. This includes overseeing Client Project Management teams to ensure project delivery and outcomes are successful across the organization. Lead collaboration across all stakeholders to ensure alignment with organizational and client strategies and priorities.
• Critical Reasoning (Judgment, Decision Making, and Pragmatism): Exercises sound judgment based on an ability to incorporate experience, data, priorities, and stakeholder needs, and evaluate potential constraints to arrive at the most beneficial path forward. Consistently exhibits the ability to navigate situations with thought, purpose, and sensibility after adequately contemplating various available courses of action, balancing the trade-offs between immediate and long-term needs. Recognizes that while the effect of a single fix may not always be terribly significant, the accumulative effect over time makes each decision extremely valuable.
• Initiative Adaptability: Does more than is required or expected, not because someone requested it but because it will improve or enhance a product and/or avoid problems. Plans for upcoming problems or opportunities and takes actions accordingly. Applies original thinking to improve processes, methods, systems, or services. Deals well with ambiguities, focusing on evaluating a situation, identifying what is and is not a priority, and moving toward the most logical outcome.
• Partnership: Recognizes collaboration fosters the most effective exchange of ideas and talent, facilitating open dialogues with a wide variety of contributors and stakeholders, building partnerships, leveraging skillsets, and sharing knowledge to achieve a common goal. Creates alignment through mutual accountability, transparent communications, and the application of change management principles.
• Communication and Collaboration: Conveys information, vision, and strategy in an accurate and timely manner, adjusting to ensure understanding based on the audience. Actively listens; seeks to understand rather than respond. Proactively solicits and values diverse perspectives, ideas, and opinions.

Responsibilities

• Leads end-to-end delivery of mid-to-large-scale client projects in technology or systems domains.
• Serves as the primary point of contact for client stakeholders and internal delivery teams.
• Manages scope, schedules, and resourcing, proactively mitigating risks and resolving issues.
• Collaborates cross-functionally to ensure technical and business requirements are met.

Attributes

• Receives minimal instruction on new client projects and begins to proactively take on more complex work.
• Uses evaluation, judgment, and interpretation to select the right course of action.
• Work is done independently and is reviewed at critical points.
• May impact closely related teams including all teams that are assisted.
• Proficient in building and maintaining project plans including scope, schedule, Budget and risk management.
• Able to effectively project cost account to both forecast budget and manage expenditures and monitor progress to project pans and design recovery strategies if the project deviates from the baseline plan.
• Communicates moderately complex concepts with others to inform and direct action.

The job description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.