Client Relation Executive

Company: AENA EVENTS
Position: Client Relation Executive
Location: Vijayawada, Andhra Pradesh
Employment Type: Full-Time

Key Responsibilities

• Handle client enquiries through calls, WhatsApp, social media, and in-person meetings.
• Understand client requirements, preferences, budgets, and event expectations.
• Communicate AENA EVENTS' services and event concepts clearly and professionally.
• Coordinate with clients throughout the planning and execution process.
• Follow up with prospective clients and convert enquiries into bookings.
• Maintain strong and professional relationships with existing and potential clients.
• Coordinate with the internal event team to ensure client requirements are communicated accurately.
• Schedule client meetings, venue visits, consultations, and follow-ups.
• Maintain proper records of leads, client conversations, quotations, and bookings.
• Handle client questions, concerns, and requests promptly and professionally.
• Collect client feedback and ensure a high level of customer satisfaction.
• Support the team during event execution whenever client coordination is required.
• Represent AENA EVENTS professionally in all client interactions.

Requirements

• Bachelor's degree in any discipline is preferred.
• Excellent communication and interpersonal skills.
• Fluent in English and Telugu; Hindi is an added advantage.
• Confident and professional personality with a pleasant attitude.
• Good convincing, negotiation, and follow-up skills.
• Strong customer-service mindset.
• Ability to manage multiple clients and tasks simultaneously.
• Good knowledge of WhatsApp, Instagram, email, and basic computer applications.
• Prior experience in client relations, sales, hospitality, events, or customer service is preferred.
• Freshers with excellent communication skills and a strong interest in the events industry may also apply.

Ideal Candidate

We are looking for someone who is:

• Confident & well-presented
• Friendly and approachable
• Excellent at communication
• Proactive with follow-ups
• Organized and responsible
• Persuasive without being pushy
• Patient and attentive to client needs
• Passionate about events and creating memorable experiences

What We Offer

• Opportunity to work with a growing premium events brand.
• Exposure to diverse events and creative projects.
• Professional and supportive work environment.
• Opportunity to develop skills in client management, sales, and event coordination.
• Performance-based growth opportunities.

How to Apply

Interested candidates can share their updated resume along with a brief introduction

AENA EVENTS
We design experiences. You cherish forever.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person