Client Relations & Sales Operations

Client Relations & Sales Operations Manager

📍 Murwillumbah, NSW | Full-Time

We are currently partnering with a growing Australian business to recruit a Client Relations & Sales Operations Manager.

This is an opportunity to join a dynamic team in a role that combines client relationship management, operational coordination and sales operations within a growing business.

Working closely with the Founder and Design Team, you'll become the central point of coordination for the client journey, ensuring every opportunity is professionally managed from initial enquiry through to project commencement while delivering an exceptional client experience.

About the Role

As the Client Relations & Sales Operations Manager, you'll play a key role in supporting the day-to-day flow of opportunities through the business.

Your responsibilities will include:

• Managing client enquiries and ongoing communication.
• Coordinating client opportunities while maintaining accurate CRM records.
• Building strong relationships with clients and industry partners.
• Coordinating communication between clients, the Founder and Design Team.
• Driving follow-up to ensure opportunities continue progressing.
• Identifying opportunities to improve systems, processes and the overall client experience.

About You

You'll enjoy building relationships, creating structure and bringing clarity to busy environments.

You're naturally organised, communicate professionally, take ownership of your work and enjoy finding better ways of doing things.

We're looking for someone who is:

✔ Highly organised and proactive.

✔ An exceptional communicator.

✔ Relationship-focused with a genuine commitment to client service.

✔ Commercially aware and solutions focused.

✔ Comfortable coordinating multiple priorities and stakeholders.

✔ Passionate about improving systems and delivering outstanding client experiences.

Experience in client relationship management, sales coordination, customer success, project coordination or a similar role will be highly regarded.

Experience within engineering, manufacturing, marine, construction or another technical industry would be advantageous, however attitude, professionalism and a genuine desire to contribute are equally important.

Why Apply?

This is an opportunity to join a business that values professionalism, initiative and continuous improvement.

You'll work closely with an experienced leadership team, play an important role in strengthening the client experience and help shape how the business continues to grow.

If you're looking for a role where you can build relationships, improve processes and make a genuine contribution within a growing Australian business, I'd love to hear from you.