Client Relations Assistant

WE ARE HIRING
Job Title: Client Relations Assistant
Experience: 02 Years
Location: Kochi Infopark, Kerala
Working Hours: 8:30 PM – 5:30 AM
Shift: Night Shift
Job Type: Full-Time

About the Company
Syriac CPA Tax & Accounting Services Inc
10900 183rd St, Suite 171-C, Cerritos, CA 90703, USA
India Office:
Syriac Consultancy Services Pvt Ltd
Ground Floor, Thapasya Building, Office No. GB-2, Infopark Phase 1, Kakkanad, Kerala – 682042
www.syriaccpa.com

We are a growing CPA Tax & Accounting firm looking for a highly organized, motivated, and client-focused Client Relations Assistant to join our team.
The ideal candidate will act as a key point of contact for clients, coordinate projects efficiently, support internal teams, and ensure timely and professional delivery of services.

Key Responsibilities
Manage client relationships through clear, professional, and timely communication.
Coordinate tax projects from start to finish, including collecting and following up on required client documents.
Work closely with the operations team to ensure projects are completed accurately and within deadlines.
Coordinate the delivery of completed work to clients while maintaining quality and compliance.
Support and coordinate team members to achieve project deadlines and maintain high levels of client satisfaction.
Prepare and maintain reports, schedules, trackers, and client updates using MS Word and Excel.
Conduct internet research and use online tools for client and project-related activities.
Follow up with clients regarding pending invoices and assist in receivables collection through professional communication and calls.

Qualifications & Skills
0–2 years of experience in client relations, customer service, coordination, administration, or a related field.
Excellent English communication skills – both written and verbal – are mandatory.
Strong interpersonal and client-handling skills with a professional approach.
Proficiency in MS Word, MS Excel, email, and internet browsing.
Ability to multitask, prioritize responsibilities, and manage multiple deadlines effectively.
Strong organizational, coordination, and team-management skills.
Positive attitude with a willingness to learn and take ownership of responsibilities.
Bachelor’s degree in Business, Accounting, Management, or a related field is preferred.