Client Relations Assistant

Overview

As a Client Relations Assistant, you’ll help clients get timely, thoughtful support while keeping account details and service requests organized. You’ll coordinate with sales and internal teams, use customer relationship management (CRM) systems and order processing tools, and turn client feedback and account information into clear next steps.

What happens when a client gets in touch?

You respond.
Answer incoming phone calls, emails and website inquiries with energy and professionalism.

You listen.
Ask straightforward questions and record accurate details about the client, their business and the support they are looking for.

You connect.
Schedule consultations and introduce each client to the appropriate technical specialist.

You follow through.
Confirm appointments, update CRM records and keep track of inquiries requiring further contact.

This is a highly customer-facing role with plenty of daily conversation. It is not a cold-calling, commission or direct-sales position, and you won’t be expected to give technical advice.

What matters most

You should enjoy speaking with people, communicate clearly and remain organized when several inquiries are active. Experience in retail, hospitality, scheduling, events or office support can transfer well. Technology-sector experience is not required, as guidance on the company’s services and systems will be provided.

The practical details

Salary: $47,000–$54,000 per year
Hours: Monday to Friday, 9:00 a.m.–5:30 p.m.
Employment: Full-time, 40 hours per week
Location: On-site in San Antonio, TX
Reports to: Service Delivery Manager

If you’re ready to turn positive conversations into strong client relationships, submit your resume today.

We are committed to providing equal employment opportunities to all qualified applicants.

Pay: $47,000.00 - $54,000.00 per year

Benefits:

• 401(k) 6% Match
• Employee assistance program
• Health insurance
• Paid time off
• Paid training
• Professional development assistance
• Retirement plan
• Work from home

Work Location: In person