Client Relations Assistant II

About the role

Guangzhou Modern Cancer Hospital - Manila Office is seeking a talented Client Relations Assistant II to join our team in Pasay City, Metro Manila. This full-time role will be responsible for providing exceptional customer service and administrative support to our valued clients. As a key member of our client relations team, you will play a vital part in ensuring our patients receive the highest standard of care and support throughout their treatment journey.

What you'll be doing

• Serving as the primary point of contact for clients, responding to inquiries and providing timely and accurate information
• Scheduling and coordinating client appointments, maintaining detailed records and following up on any outstanding tasks
• Assisting with the preparation of client files, forms and other documentation as required
• Performing general administrative duties such as data entry, filing and archiving
• Supporting the wider client relations team with any ad-hoc tasks or projects as needed

What we're looking for

• Minimum 1-2 years' experience in a client-facing or administrative support role, ideally within the healthcare or medical services industry
• Excellent communication and interpersonal skills with the ability to build rapport and provide a high standard of client service
• Strong organizational and time management abilities to prioritize tasks and meet deadlines
• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint)
• A calm and professional demeanor, with the ability to handle sensitive situations with empathy and discretion

What we offer

At Guangzhou Modern Cancer Hospital, we are committed to creating an environment where our employees can thrive. We offer a competitive salary, opportunities for career progression, and a comprehensive benefits package. We also promote a healthy work-life balance, with flexible working arrangements available.

About us

Guangzhou Modern Cancer Hospital is a leading provider of world-class cancer treatment and care in the Philippines. With a team of highly skilled medical professionals, we deliver personalized, innovative and compassionate cancer services to our patients. Our state-of-the-art facilities and advanced treatment modalities are complemented by our unwavering commitment to patient wellbeing and positive health outcomes.

If you are passionate about making a difference in the lives of cancer patients and their families, we encourage you to apply for this exciting opportunity. Click apply now to submit your application or send your resume to [email protected].