Client Relations Coordinator

LinderConnect is looking for a Client Relations Coordinator to join our team and help us deliver a dependable, positive experience to the businesses we serve.

We provide AI-powered communication solutions that help businesses manage incoming calls, customer inquiries, and follow-up conversations. As our client base grows, we need someone who can keep communication organized, build strong relationships, and make sure clients receive the attention they deserve.

This position combines customer service, account coordination, and day-to-day problem-solving. You'll work closely with clients and internal teams to keep requests moving and relationships on track.

The Opportunity

You'll take ownership of everyday client communication and help create a smooth experience from the first introduction through ongoing service.

Your responsibilities will include:

• Serving as a primary contact for routine client questions and requests.
• Building professional relationships with clients and understanding their service needs.
• Coordinating account-related requests with technical and operations teams.
• Following up on customer concerns and tracking issues through resolution.
• Scheduling client calls, account reviews, and service discussions.
• Maintaining accurate client profiles, communication histories, and account records.
• Assisting with service updates, documentation, and general account administration.
• Checking in with clients following onboarding or service changes.
• Collecting customer feedback and sharing useful observations with the team.
• Identifying opportunities to improve response times and client communication.
• Helping clients navigate available support resources.
• Supporting a consistent, professional customer experience across every interaction.

What You Bring

• 1–3 years of experience in client services, customer support, account coordination, administration, or a related position.
• Strong verbal and written communication skills.
• A professional, approachable attitude and a genuine interest in helping customers.
• Good organizational skills and the ability to manage multiple priorities.
• Confidence using email, spreadsheets, CRM platforms, and other business applications.
• The ability to work independently while collaborating with different teams.
• A practical approach to solving problems and following through on commitments.

Experience with technology services, SaaS platforms, or telecommunications is helpful, but not essential. Candidates from other customer-facing industries are encouraged to apply.

A college degree is not required.

Pay: $53,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote