Client Relations Specialist/Receptionist

Job Summary
We are seeking an energetic and detail-oriented Client Relations Specialist/Receptionist to help answer phones and help clients with their needs. This vital role combines front desk responsibilities with client engagement, ensuring a positive first impression while managing administrative tasks efficiently. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to handle multiple responsibilities with professionalism and enthusiasm. This paid position offers an exciting opportunity to contribute to a dynamic team while honing your office management and customer service skills. Responsibilities

• Greet visitors and clients warmly, providing exceptional customer support and ensuring a smooth check-in process
• Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette
• Assist agents with processing payments, creating documents for clients such as auto ID cards and binders for new car purchases and home closings.
• Provide administrative support to team members by handling incoming inquiries and performing light personal assistant tasks

Skills

• Strong proficiency in computer literacy, including Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
• Exceptional phone etiquette skills with experience managing multi-line phone systems
• Demonstrated office management experience with familiarity in clerical tasks such as filing, data entry, and proofreading
• Excellent time management skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Strong interpersonal skills with a focus on customer service and support excellence
• This role is perfect for someone eager to develop their administrative expertise while making a meaningful impact on client satisfaction. If you thrive in a lively environment where your organizational talents shine, we invite you to join our team!

Pay: $40,000.00 - $47,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person