Client Relationship & Business Development Executive

Job Summary

• We are seeking a Client Relationship & Business Development Executive with a pleasing personality and strong communication skills.
• The role combines customer service, client coordination, B2B business development, lead generation, MIS reporting, and office administration.

Responsibilities

• Handle inbound customer calls and understand customer requirements.
• Guide customers and provide accurate information regarding their queries.
• Maintain professional relationships with customers and corporate clients.
• Coordinate with internal teams to ensure smooth customer service.
• Conduct outbound cold calls to generate qualified leads.
• Identify potential corporate clients for B2B business.
• Arrange meetings and follow up with corporate prospects.
• Assist in converting leads into business opportunities.
• Prepare monthly MIS and analyze key business data.
• Maintain records of customer interactions, leads, and follow-ups.
• Handle routine office administration and coordination.
• Update relevant online systems, databases, and records.
• Prepare basic presentations and reports for management.