Client Relationship & Business Development Executive

What You’ll Be Doing

• Identify and approach potential new clients and business opportunities
• Build and maintain a strong pipeline of prospective clients
• Arrange meetings, presentations and new business pitches
• Understand clients’ marketing challenges and recommend suitable solutions
• Prepare proposals, quotations and campaign recommendations
• Follow up on leads and drive opportunities towards conversion
• Manage and grow relationships with existing clients
• Identify upselling and cross-selling opportunities within existing accounts
• Manage client briefs, expectations, timelines and campaign communication
• Maintain strong relationships with brands, marketing teams, agencies and industry partners
• Keep updated on market trends, competitor activities and new opportunities

Requirements

• Minimum 3 years of relevant experience in media, advertising, digital marketing, creative, influencer/KOL or agency environments
• Existing experience in business development, account servicing, client servicing or media sales is highly preferred
• Experience dealing directly with brands, marketing teams or decision-makers
• Proven ability to develop new business opportunities and maintain client relationships
• Strong pitching, presentation, negotiation and communication skills
• Commercially minded with a strong sense of ownership
• Able to understand a client's business problem instead of simply taking briefs
• Familiarity with digital marketing, social media, KOL/influencer marketing, content or social commerce is an advantage
• Good command of English and Bahasa Malaysia; Mandarin is an added advantage
• Existing industry network or client connections will be a strong advantage

The Person We’re Looking For

We want someone who can open doors, build trust and turn conversations into business opportunities.

You should be comfortable meeting new clients, introducing solutions, following up persistently and developing relationships beyond a single campaign.

At the same time, you should understand agency operations well enough to ensure what is being sold can be properly executed by the internal team.