Client Relationship & Business Development Executive

Client Relationship & Business Development Executive

Are you the person who never lets an opportunity go cold?

Beechwood Trees & Landscapes is growing, and we're looking for someone to take ownership of something incredibly important to us:

Making sure opportunities are followed up, clients feel looked after and nothing falls through the cracks.

This isn't a traditional sales role.

We're not looking for someone to sit making endless cold calls or reading from a script.

We're looking for someone who is organised, persistent, personable and commercially switched on, the sort of person who sees an unanswered enquiry, an outstanding quotation or a client we haven't spoken to for six months and immediately thinks:

“Someone needs to pick that up.”

Every month, our teams survey sites, meet clients and produce quotations for work across arboriculture, vegetation management, landscaping and consultancy.

As we've grown, so has the volume of opportunities coming into the business.

Your job will be to make sure we make the most of them.

You'll work closely with our Managing Director, Contract Managers, Marketing and Administration teams to create a much stronger link between enquiry → quotation → follow-up → client → repeat business.

You'll be given genuine ownership and the opportunity to help us shape how we manage our client relationships as the business continues to grow.

You'll take ownership of our quotation and opportunity pipeline, following up quotations, speaking with clients, establishing where opportunities stand and making sure every genuine opportunity has an owner, a status and a next action.

You'll also build relationships with existing customers, reconnect with dormant clients, identify opportunities for additional services and make sure warm enquiries are progressed properly.

You'll work with our Contract Managers when technical input is needed, maintain accurate information within our systems and provide simple reporting on what's been quoted, won, lost, pending and coming next.

And importantly, you'll help us improve the process itself, including how we use CRM, automation and AI to make client follow-up smarter and more consistent.

We're looking for someone who...

• Gets satisfaction from getting things organised.
• Is comfortable picking up the phone and building relationships.
• Can politely chase something without becoming a nuisance.
• Notices when something hasn't been followed up.
• Is commercially aware and understands that opportunities have value.
• Can communicate confidently with everyone from site teams to senior clients.
• Takes ownership rather than waiting to be told what to do.

And perhaps most importantly... Doesn't like loose ends.

Experience within arboriculture or landscaping would be useful, but it's not essential.

We'd rather find the right person with the right attitude, commercial instinct and relationship-building skills.

You'll be joining an established, ambitious business that's been operating since 1998 and continues to grow.

You'll work directly with the MD and management team and have the freedom to influence how this part of the business develops.

This isn't a role where you'll simply inherit somebody else's system. You'll help build it.

If you're the sort of person who sees an unanswered enquiry, an unchased quotation or a client we haven't spoken to recently and thinks:

“Why hasn't somebody followed that up?” …we'd like to hear from you.

Send us your CV along with a few lines explaining why you think you'd be good at turning opportunities into relationships.

Pay: £30.00-£32,500.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In person