Client Relationship & CRM Manager

Company: BodyWorx (bodyworx.in)
Job Type: Full-Time | Remote (Work From Home)
Salary: ₹10,000–₹20,000 per month, based on skills and experience

About the Role

BodyWorx is looking for a proactive, responsible, and customer-focused Client Relationship & CRM Manager to manage client communication, follow-ups, onboarding, feedback, renewals, and long-term client relationships.

We need someone who takes ownership, thinks independently, solves problems proactively, and ensures that every client receives a smooth and professional experience.

Key Responsibilities

• Manage day-to-day client communication through calls, emails, WhatsApp, and other communication channels.
• Follow up consistently with clients, prospects, and existing customers to ensure timely responses and conversions where applicable.
• Handle client onboarding, maintain accurate records, and ensure a smooth onboarding experience.
• Maintain and update CRM systems, client databases, follow-up schedules, and interaction records.
• Track renewals, pending payments, client feedback, and retention opportunities.
• Handle client concerns and complaints professionally, ensuring timely resolution.
• Build strong, long-term client relationships and improve client satisfaction.
• Coordinate with internal teams to ensure client requirements are fulfilled on time.
• Prepare regular reports on follow-ups, client status, renewals, and relationship management.
• Take independent ownership of responsibilities without requiring constant supervision.

Requirements

• Excellent verbal and written communication skills.
• Strong client-handling, follow-up, and relationship-building abilities.
• Experience with CRM tools, client databases, or customer relationship management is preferred.
• Good organizational, time-management, and problem-solving skills.
• Ability to manage multiple clients and priorities efficiently.
• A proactive mindset with strong accountability and ownership.
• Comfortable using digital tools, spreadsheets, and online communication platforms.
• Relevant experience in client relationship management, customer success, sales coordination, or CRM is an advantage.

Who Should Apply?

We are looking for someone who doesn't wait to be told what to do at every step. You should be able to identify pending tasks, take initiative, communicate clearly, and ensure that nothing important slips through the cracks.

If you are proactive, dependable, organized, and serious about delivering results, we would love to hear from you!

What We Offer

• 100% remote work opportunity.
• Monthly salary of ₹10,000–₹20,000, depending on skills and experience.
• Opportunity to take ownership and contribute directly to client experience and business growth.
• A professional environment that values accountability, initiative, and results.

Pay: ₹10,000.00 - ₹20,000.00 per month

Application Question(s):

• How many years of experience do you have in client relationship management, CRM, customer support, customer success, or sales coordination?
• Are you comfortable handling client calls, WhatsApp messages, emails, and regular follow-ups?
• What is your expected monthly salary? (Our budget is ₹10,000–₹20,000 per month.)
• What is your expected monthly salary? (Our budget is ₹10,000–₹20,000 per month.)

₹10,000–₹12,000

₹12,001–₹15,000

₹15,001–₹18,000

₹18,001–₹20,000

Above ₹20,000

What is your notice period?

Immediate joiner

Within 7 days

Within 15 days

Within 30 days

More than 30 days

Are you comfortable working full-time in a 100% remote role?

Work Location: Remote