Client Relationship & Development Executive

About the role

We are looking for a confident, proactive, and relationship-focused Business Development & Client Relations Executive to support our growing UK property and housing operations. This is a varied role combining business development, client relationship management, property coordination, and administration. You will communicate with local authorities, housing teams, landlords, tenants, and other professional stakeholders to develop opportunities, manage referrals, promote available properties, and coordinate successful property placements.

Key responsibilities

• Build and maintain positive relationships with councils, housing teams, landlords, referral partners, and other stakeholders
• Identify and develop new housing and referral opportunities
• Contact councils and referral partners to promote available properties
• Present property information clearly and professionally
• Follow up enquiries, referrals, property offers, and outstanding decisions
• Manage referrals from initial enquiry through to successful move-in
• Understand household requirements and help identify suitable properties
• Coordinate property offers, viewings, acceptances, and move-in arrangements
• Communicate with tenants throughout the relocation process
• Maintain accurate records of leads, referrals, property offers, viewings, and placements

About you

• Experience in Business Development, Sales, Account Management, Client Relations, Customer Service, Property, Real Estate, Recruitment, or a similar role
• Excellent spoken and written English communication skills
• Confident speaking with different types of people and professional stakeholders
• Strong relationship-building and rapport skills
• Comfortable making calls, sending emails, following up, and developing new opportunities
• Strong organisational and time-management skills
• Good problem-solving and decision-making skills
• Proactive, professional, resilient, and approachable
• Comfortable using Microsoft Office, spreadsheets, email, and CRM systems
• Able to work independently and take ownership of responsibilities