Client Relationship Associate

Client Relationship Associate (CRA) – Outbound Telecalling

Location: A-100, Sector 4, Near Sector 16 Metro Station, Noida
Job Type: Full-time
Work Mode: On-site
Process: Outbound Telecalling – Fundraising
Experience: Freshers can apply
Qualification: 12th Pass / Graduate / Graduation Pursuing
Salary: ₹15,100 per month + ₹500 Attendance Bonus
Incentives: As per company policy
Working Days: Monday to Saturday
Working Hours: 9:30 AM to 6:30 PM
Weekly Off: Sunday

Job Summary

We are looking for enthusiastic and communication-oriented Client Relationship Associates (CRA) to join our outbound telecalling team for a fundraising process.

The selected candidates will be responsible for making outbound calls, communicating fundraising initiatives to potential donors, maintaining professional communication, and achieving assigned calling and performance targets.

Key Responsibilities

• Make outbound calls to potential donors.
• Communicate fundraising and support initiatives clearly and professionally.
• Explain the purpose and details of fundraising initiatives to potential donors.
• Build positive and professional relationships with callers and potential donors.
• Handle basic queries and provide relevant information.
• Follow prescribed calling scripts and organizational processes.
• Maintain accurate records of calls and interactions.
• Achieve assigned calling and performance targets.
• Maintain regular attendance and professional conduct.
• Coordinate with the team to ensure smooth day-to-day calling operations.

Eligibility & Requirements

• Minimum qualification: 12th Pass.
• Graduates and candidates currently pursuing graduation can apply.
• Freshers are welcome to apply.
• Good basic verbal communication skills.
• Comfortable speaking with people over the phone.
• Willingness to work in an outbound calling role.
• Customer-oriented and professional approach.
• Ability to follow calling scripts and processes.
• Target-oriented and disciplined approach.
• Comfortable working from the Noida office.

Salary & Benefits

• Monthly Salary: ₹15,100
• Attendance Bonus: ₹500
• Performance-based incentives as per company policy.
• ESI benefits, as applicable.
• ESI Card, as applicable.
• Opportunity to gain experience in client communication and telecalling.

Work Location

A-100, Sector 4, Near Sector 16 Metro Station, Noida

The position is 100% on-site.

How to Apply

Interested candidates can apply with their updated resume/CV.
Contact Person: 9643201419

Immediate joiners can also apply.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Provident Fund

Work Location: In person