Client Relationship Associate

Amber Group is a global leading digital asset company providing crypto financial services to both institutional and high-net-worth investors globally.

We offer best-in-class liquidity solutions and cutting-edge trading infrastructure across major exchanges, applications, and networks. With over $1 trillion in cumulative trading volume, our deep liquidity helps power the digital asset ecosystem.

Beyond trading, our full-suite of offerings includes wealth management, lending and investing products. But at our core, we focus on building strong relationships and delivering personalized service to help clients navigate this fast-growing industry.

At Amber, security is our #1 priority. We have invested years of effort and millions of dollars in cybersecurity, crypto-security, and operational security across the firm, with industry-leading certifications like SOC 2 Type II and ISO 27001.

Powered by a 400+ team of traders, technologists and engineers operating 24/7 globally, our technology and research capabilities are world-class. Yet we remain entrepreneurial, always seeking fresh ideas and risks worth taking. We are always interested in people who have an appetite for taking calculated risk, demonstrate a high level of original thinking and intellectual curiosity.

As a Client Relations Associate at Amber, you will play a key role in building and maintaining strong relationships with our growing client base. This is an excellent opportunity for a driven, customer-focused individual to develop their sales and client management skills while contributing to the overall growth of the business.

Job Responsibilities:

• Develop and nurture new client relationships within your assigned territory or market segment.
• Proactively identify and connect with prospective clients to understand their needs and how our solutions can address them.
• Conduct client onboarding, demos, and presentations to promote our services and solutions.
• Gather and relay client feedback to our internal teams to help inform product development and service enhancements.
• Collaborate cross-functionally with teams in marketing, operations, and compliance to ensure a seamless client experience.
• Assist in developing sales strategies and action plans to drive growth in AUM and transaction volume.
• Maintain thorough client records and regularly report on key performance metrics.
• Stay up-to-date on industry trends, competitive offerings, and new technologies that can benefit our clients.

Job requirements:

• Bachelor's degree in business, marketing, communications, or a related field.
• Experience in a client-facing or sales support role is an advantage.
• Strong communication, interpersonal, and presentation skills, with the ability to effectively engage with clients.
• Proactive, self-motivated, and adaptable to a dynamic, fast-paced environment.
• Demonstrated interest or experience in the financial services or technology industry is preferred.
• Knowledge of cryptocurrency, blockchain, and digital assets is highly preferred.

This is an excellent opportunity to advance your career in private wealth management. As part of our team, you will gain valuable experience working alongside industry veterans to serve our high-net-worth clients.

Amber Group opens its doors to the curious problem solver empowered to make an impact in shaping tomorrow. As a hyper-growth company since day 1, we continually invite talent to join our diverse, nimble and digitally-native teams. If this sounds like you, apply now, or get in touch with us today at [email protected].