Client Relationship Associate Self Storage

Join the Green Storage Revolution – Scarborough, Ontario

Green Storage, a leader in eco-friendly self-storage, is seeking a motivated and self-driven Client Relationship Associate to join our team at our new location in Scarborough.

Since 2014, we’ve redefined the Canadian self-storage industry through sustainability, innovation, and exceptional customer experience. As North America’s first truly green self-storage company, we operate modern, energy-efficient facilities and foster a supportive environment where our team members build long-term, meaningful careers.

If you take pride in caring for a property, enjoy wearing many hats, and love helping people, this opportunity is for you.

Why You’ll Love Working With Us

• Competitive pay — higher than roles in retail, hospitality, call centres, and many service industries
• Monthly and annual performance bonuses
• Full health benefits for full-time employees
• A stable and growing industry with long-term career potential
• Real opportunities for advancement — many team members move into leadership roles
• Training, mentorship, and support from experienced industry leaders
• A hands-on role with autonomy, variety, and meaningful work
• A sustainable workplace — join a company that truly cares about people and the planet

About the Role

As a Client Relationship Associate, you’ll be the welcoming face of Green Storage and an essential part of the property’s day-to-day operation. This is a dynamic role for someone who enjoys customer service, sales, administration, and property upkeep — often all in the same day.

You’ll help clients find the right storage solutions, maintain a clean and well-run facility, and support the business through reliable and consistent operational excellence. Self-motivation is key, as you’ll often work independently and take ownership of the property’s success.

Key Responsibilities

Client Experience & Sales

• Provide friendly, professional service in person, by phone, and via email
• Help customers choose the right storage unit and close rentals confidently
• Promote value-added products and services
• Build strong relationships and deliver an outstanding client experience

Operations & Property Care

• Keep the property, office, and buildings clean, safe, and well-maintained
• Conduct regular facility walkthroughs and ensure all safety standards are met
• Complete daily opening/closing tasks and ensure the site is always presentable
• Assist with basic operational support for the company's commercial/mixed-use property, including tenant communication, repair coordination, exterior property cleanliness, vendor/trade coordination, and followup on maintenance-related items.

Administration & Business Support

• Process payments, deposits, and rental documentation accurately
• Maintain account records and assist with reconciliations
• Support marketing, community engagement, and local outreach
• Collaborate with team members and contribute to location targets
• Participate in training and company initiatives that promote teamwork and excellence

About You

• Excellent communication and interpersonal skills
• Enjoy helping people, solving problems, and closing sales
• Highly self-motivated, dependable, and able to work independently
• Organized, detail-oriented, and comfortable multitasking
• Comfortable with technology and eager to learn new systems
• Experience in customer service, retail, hospitality, property operations, or office administration is an asset — but not required (we provide full training)
• Able to work Monday–Saturday (5 shifts per week)

Location

Green Storage – Scarborough
Easily accessible by public transit and car. Free parking available.

Our Commitment to Inclusion

Green Storage is proud to be an equal opportunity employer. We value diversity, inclusion, and accessibility in our workplace. If you require accommodation during the recruitment process, please let our HR team know when contacted.

Be part of something meaningful — where sustainability meets service excellence.

Apply today and grow your career with Green Storage!

Pay: $40,000.00-$44,000.00 per year

Benefits:

• On-site parking
• Paid time off
• Store discount

Experience:

• Customer service: 2 years (preferred)
• Retail sales: 2 years (preferred)

Language:

• English (preferred)

Licence/Certification:

• Class G Licence (preferred)

Work Location: In person