Client Relationship Coordinator

• Respond to inbound inquiries via phone, email, and chat, and direct them to the appropriate sales representative
• Schedule and coordinate meetings, calls, and demos between sales representatives and potential customers
• Manage customer accounts, maintain accurate records, and provide regular updates to sales representatives
• Create and maintain sales documents, such as proposals and contracts
• Collaborate with marketing to support lead generation efforts
• Provide exceptional customer service to existing and potential customers
• Stay up-to-date on industry trends and product knowledge to provide relevant insights to customers and sales representatives
• Respond to customer inquiries, provide product and service information, and resolve customer issues
• Follow up on customer inquiries and resolve issues in a timely and professional manner
• Adhere to company policies and procedures regarding customer service, privacy, and security

Desired skills and Competencies

• Excellent communication and interpersonal skills
• Good computer skills and proficiency in using Microsoft Office
• Ability to work independently and as part of a team
• Fluency in languages is an added advantage (Hindi, Gujarati and English)
• Ability to handle multiple tasks and prioritize work effectively
• Highly organized with strong attention to detail

job-category: Administration

job-type: Full Time

job-location: Vadodara

desired-qualification: Any Graduate

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.