Medi Assist
Client Relationship Executive
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹350,000 – ₹400,000 / year
Location:
Ahmedabad, Gujarat, India
Work mode:
Onsite
Published on:
12 August 2026
What they need
Role & responsibilities
- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.
Non voice coordinator
- Respond to queries from the employees of the corporate through e-mails.
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Voice coordinator
- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Preferred candidate profile
Candidates with Client management background
TPA experience will be preferred.
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