Client Relationship Executive

About Us:

HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Account Manager to join our team.

Your role at HFM:

• Presents products and services of HFM to prospective clients in informative manner.
• Serves as a primary point of contact for clients, providing support and addressing all inquiries related to the company's offerings and services.
• Provides guidance to new clients on the onboarding process and develops client relationships .
• Cultivate successful client relationships and maintains a high level of client satisfaction.
• Knows all the features and benefits of all products, services and trading systems and tools offered.
• Attains full understanding of the Company’s internal operating systems.
• Engages with prospective clients to provide company information, respond to queries, and maintain ongoing communication.
• Fully understands and implements all Anti Money Laundering and Know Your Customer procedures.
• Explains to clients the Company's trading system.
• Inputs detailed and accurate data and information in all internal systems.
• Develops a sound understanding of trading market conditions on a daily basis.
• Is proactive in self-development regarding industry knowledge.
• Carries out any further duties assigned by their line manager.

Requirements

• 1+ years experience in sales and trading knowledge is advantageous.
• Sales-driven attitude with the ability to work independently and demonstrating strong performance.
• Familiarity with online trading or financial markets.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, performance-driven environment.
• High level of professionalism and work ethic.
• Prior experience in similar roles will be an advantage.
• Applicants must be eligible or have legal authorization to work in the country where the position is based.

Benefits

• Attractive remuneration package.
• 22 days of Annual Leave, accrued as from day 1 (reaching up to 30 days per year based on years’ service).
• Birthday LeaveLong-Service Recognition Awards.
• Participation in the Company’s Medical Scheme from day one! (Eagle)
• Unlimited beverage.
• Birthday celebrations
• Monthly Lunches
• Wedding and maternity gift
• Summer Friday - Half days (December)

Ready to Kick Off an Exceptional Career?

Join HFM and shape your future with a company that values growth, innovation and people.

Sounds like you? Let’s write the next chapter together.

All Applications will be handled with the strictest confidentiality.