Client Relationship Executive

Client Relationship Executive

Location: Near Dhauli, Bhubaneswar, Odisha
Salary: ₹17,000 – ₹20,000 per month
Employment Type: Full-Time
Industry: Event Management

HR Number:7847080934

Hr Mail Id: [email protected]

About the Role

We are looking for a confident, well-spoken and customer-focused Client Relationship Executive to join our event management team. The candidate will be responsible for handling client communication, understanding event requirements, coordinating with the internal team, and ensuring a smooth client experience from enquiry to event completion.

Key Responsibilities

• Handle client enquiries through calls, WhatsApp, email and face-to-face meetings.
• Understand client requirements, event expectations and budgets.
• Build and maintain strong relationships with existing and potential clients.
• Follow up with leads and convert enquiries into confirmed bookings.
• Coordinate with the event planning, decoration, production and operations teams.
• Prepare and share quotations, proposals and event details with clients.
• Keep clients updated regarding event planning, schedules and progress.
• Handle client queries and resolve issues professionally.
• Maintain proper records of leads, follow-ups and client communications.
• Attend client meetings and, when required, visit event venues.
• Support the team during events to ensure client requirements are properly managed.
• Maintain a professional and positive relationship with clients before, during and after events.

Candidate Requirements

• Graduate in any discipline preferred.
• client relationship, customer service, sales, hospitality, event management or a related field.
• Excellent verbal and written communication skills.
• Good interpersonal and convincing skills.
• Comfortable communicating with clients over phone and WhatsApp.
• Presentable, confident and professional personality.
• Good knowledge of MS Office/Google Workspace.
• Ability to manage multiple clients and tasks simultaneously.
• Willingness to travel locally for client meetings and events when required.

Pay: ₹17,000.00 - ₹20,000.00 per month

Work Location: In person