Client Relationship Executive

J&JP Clothing Company is a Tiruppur-based manufacturer dedicated to creating quality apparel for every lifestyle.
Our flagship brand J&JP (www.jandjp.in) offers everyday humanwear blending comfort and style.
Chinqooper (www.chinqooper.com) is our pet clothing brand, delivering fun, functional fashion for furry companions.

Customer Support Executive – Job Description

• Handle customer queries via WhatsApp, phone, email, and website chat.
• Assist with order updates, tracking, exchange, and return requests.
• Guide customers with size selection, product details, and customisation options.
• Coordinate with the production and dispatch team to resolve customer issues quickly.
• Maintain polite, professional, and friendly communication at all times.
• Record and update customer data, complaints, and resolutions properly.
• Must know basic English and Tamil; prior fashion/e-commerce experience is a plus.

Email: [email protected]

Phone: 9626660095

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person