Client Relationship Executive

As a Client Relationship Executive, you will play a vital role in ensuring customer satisfaction and fostering long-term relationships. You will be responsible for understanding and fulfilling customer needs, managing inquiries, and providing excellent support. Your ability to connect with customers and resolve issues efficiently will be crucial to our success.

Key Responsibilities:

• Build and maintain strong relationships with clients to understand their needs and expectations.
• Work collaboratively with internal teams to ensure customer requirements are met.
• Utilise MS Office and Excel to track and manage customer interactions and data.
• Analyse customer feedback to identify areas for improvement and implement solutions.

Qualifications:

• 3-4 years of experience in customer relationship management or a related field is preferred.
• Good communication skills, both written and verbal.
• Strong interpersonal skills and ability to work in Microsoft Word, manage customer's data in Excel sheet.
• Eagerness to learn and grow within the role, demonstrating dedication and a proactive approach.

Additional Information:

• Salary range: ₹20,000 - ₹25,000 per month, depending on skills, ability, and experience.
• Knowledge of additional languages will be an added advantage.
• Work from the office or from the company's proposed store.

If you are enthusiastic about customer service and ready to take on this exciting role, we want to hear from you! Please submit your resume to [email protected]

We look forward to welcoming the next member of our dedicated team.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: Hybrid remote in Perungudi, Chennai, Tamil Nadu