Client Relationship Executive

About the Role

Elevate Accounting & Auditing is looking for a Project / Client Servicing / Account Executive to manage client relationships, coordinate projects, monitor deliverables, and ensure timely collection of client payments.

The ideal candidate should be organized, proactive, good at communication, and comfortable coordinating with clients and internal teams.

Key Responsibilities

• Manage day-to-day communication and coordination with assigned clients.
• Understand client requirements and ensure timely delivery of services.
• Coordinate with internal accounting, tax, audit, AML, and business setup teams.
• Create and monitor project timelines, tasks, and deadlines.
• Follow up with team members to ensure projects are completed on time.
• Maintain regular communication with clients and provide project updates.
• Handle client queries, requests, and escalations professionally.
• Prepare and share quotations, proposals, invoices, and other client-related documents when required.
• Follow up with clients for pending payments and outstanding receivables.
• Maintain accurate records of client projects, payments, and follow-ups.
• Coordinate internally to resolve client issues and ensure customer satisfaction.
• Identify opportunities for additional services and communicate them to the relevant sales/team members.
• Maintain strong, professional relationships with existing clients.

Requirements

• Bachelor's degree in Business Administration, Commerce, Management, or a related field.
• 2–5 years of experience in client servicing, account management, project coordination, customer success, or a similar role.
• Excellent communication and interpersonal skills.
• Strong follow-up and negotiation skills.
• Good organizational and time-management abilities.
• Comfortable handling multiple clients and projects simultaneously.
• Experience in payment collection and receivables follow-up is preferred.
• Proficiency in MS Office/Google Workspace; experience with CRM or project management software is an advantage.
• Experience in an accounting, auditing, business consultancy, or professional services firm will be an advantage.

Key Skills

Client Management | Project Coordination | Payment Collection | Follow-up | Communication | Account Management | Problem Solving | Time Management | CRM

What We Offer

• Opportunity to work with a growing professional services firm.
• Exposure to accounting, auditing, taxation, AML, compliance, and business advisory services.
• Professional growth and learning opportunities.
• Performance-based career development.

Work Location: In person

Pay: AED1,974.76 - AED4,000.00 per month

Work Location: In person